Bill Constable’s grandparents opened Collision Pros in San Antonio in 1929, right before the Great Depression. Back then, it was called Sanders Top and Body Works, and they kept the business afloat during that difficult time by making stretch limos for military officers.
Much has changed over the decades (including the name), but one thing remains constant — the Collision Pros dedication to quality and customer satisfaction.
Here’s a Q&A with Bill about Collision Pros and the evolving auto body repair business in general.
What’s the secret to the longevity of Collision Pros?
Good, old fashioned, high-quality customer service.
What’s the most unusual or interesting job Collision Pros has handled?
Goats saw their reflection in a car door and attacked it.
How has collision repair work evolved over the years?
These days it’s much more refined, almost an art form, with safety considerations at the forefront.
Why is it important to have I-CAR certified technicians on your team?
I-CAR rigorously trains our techs for the safest, most dependable repairs on today’s very complicated vehicles.
From your years of experience, what are the top things people should look for when selecting a body shop?
I-CAR certification, waterborne paint (which is kind to the environment), a good warranty and positive customer reviews.
Conversely, what are the top three warning signs that a body shop might not be the right choice?
Offering to save deductible, which means deviating from the insurance estimate, poor customer reviews and lack of continuous training such as I-CAR.
Briefly, how does the PPG computer paint matching system work?
It takes the factory formula and gives you a breakdown in amounts of as little as as one gram in order to match the color precisely.
If you could sum up the philosophy of Collision Pros in one sentence, what would it be?
Having a team that considers customer safety and satisfaction to be its top priorities.
Collision Pros is your local expert in San Antonio, Texas for the highest-quality auto body repair. Our San Antonio collision center provides dent repair, dent removal, storm damage repair and other services. We offer 24/7 towing assistance and brand name rental cars to get you back on the road quickly. We repair all makes and models, work with all insurance companies and offer a limited lifetime warranty. Contact us today or request an appointment online.